Privacy Policy
Last Updated: December 2024
We're Not Creepy About Your Data
Look, we collect some data (we have to), but we're not here to stalk you or sell your info to weird third parties. This policy explains what we collect, why we collect it, and what rights you have. We tried to write it in plain English instead of legalese.
Personalize Online is operated by PROSPERA ENTERPRISES.
What We Collect (And Why)
When You Order a Song
- The Name: Whatever name you want in the song (obviously)
- Song Category: Which type of song you picked (birthday, love, etc.)
- Your Email: So we can send you the MP3 file
For Payments
- Transaction Details: Order confirmations and purchase info (handled by Stripe, not us)
- Billing Email: For receipts and customer support
- No Credit Cards: We literally never see your payment detailsโStripe handles all that
Website Analytics (Optional)
- Basic Stuff: Page views, rough location (country level), device type
- Anonymous Only: No individual tracking or creepy cookies
- You Control It: Only collected if you consent via our cookie banner
What We Do With Your Info
- Make your song with the name you provided
- Email you the MP3 file
- Process your payment (via Stripe)
- Provide customer support if something goes wrong
- Send order confirmations and receipts
- Send optional updates about new song categories (only if you opt in)
That's it. We don't sell your data, we don't spam you, we don't do anything shady.
How We Keep Your Data Safe
We generate your song, send it to you, and that's pretty much it. We don't permanently store your song requests on our servers. Purchase records are kept for legal/tax reasons and customer support, but they're encrypted and secured.
All data transmission uses industry-standard encryption (HTTPS/TLS). Your payment details go straight to Stripeโwe never see them.
Your Rights
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request removal of your personal data
- Opt-out: Unsubscribe from marketing communications at any time
- Portability: Receive your data in a portable format
Cookie Policy
Essential Cookies
We use minimal essential cookies for site functionality:
- Session Storage: Temporary data for your current visit
- Preferences: Your theme selection and consent choices
- Purchase Status: To enable downloads for paying customers
Analytics Cookies
Only activated with your consent. We use privacy-respecting analytics that don't track individual users.
Managing Cookies
You can control cookies through your browser settings. Disabling essential cookies may impact site functionality.
Third-Party Services
- Payment Processing: Handled securely by Stripe/PayPal (we don't store payment details)
- Email Delivery: For sending your songs and updates (if requested)
- Content Delivery: CloudFlare for fast, secure content delivery
Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending an email (if you've opted in for communications).
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Business Name: PROSPERA ENTERPRISES
- Brand: Personalize Online
- Email: support@personalize-online.com
- Website: personalize-online.com