Terms of Service
Last Updated: December 2024
The Deal
By using Personalize Online (operated by PROSPERA ENTERPRISES), you're agreeing to these terms. If you don't agree with something here, unfortunately you can't use our service. We know legal stuff is boring, but we tried to make this as readable as possible.
What We Do
Personalize Online creates custom songs with names baked right into the lyrics. Perfect for birthdays, gifts, or celebrations. Our service includes:
- Creation of personalized songs with any name you provide
- High-quality MP3 downloads delivered via email
- Various song categories (birthday, love, motivation, etc.)
- One-time purchase options (no subscriptions required)
The Legal Stuff (But In Plain English)
⚠️ It's Entertainment, Not Therapy
Our songs are for entertainment and gift-giving purposes. They're fun, they're personal, but they're not:
- Medical or mental health treatment
- Professional therapy or counseling
- Financial or legal advice
Basically, these are songs with names in them, not professional services. If you need actual help, please contact qualified professionals.
What You Can (And Can't) Do
When you order a song, you agree to:
- Use it for personal stuff—gifts, celebrations, making someone smile
- Share it with friends and family all you want
- Not resell our songs or use them commercially (no making money off them)
- Not use the service for anything illegal or sketchy
- Be cool about our intellectual property
How We Make Your Songs
The Creation Process
We create custom songs with the name you provide woven naturally into the lyrics. We aim for quality, but hey—results can vary based on the name and category you choose.
What You Get
When you buy a song, you get a personal license to:
- Download your MP3 and keep it forever
- Play it as many times as you want
- Share it with family and friends for personal use
- Post it on social media for personal, non-commercial purposes
What You Can't Do
- Resell our songs or use them commercially
- Broadcast them publicly or use them in performances without permission
- Modify them and pass them off as your own work
- Use them in ways that violate any laws
Pricing & Payments
How It Works
- Each song is a one-time purchase (prices vary by category)
- Pay once, keep forever—no subscriptions or recurring charges
- Payment processing is handled securely through our payment gateway
- You'll receive your MP3 via email within 24-48 hours of purchase
Refund Policy (The Straight Truth)
24-Hour Satisfaction Guarantee
We stand behind the quality of our personalized songs. If you're not satisfied with your song, you may request a full refund within 24 hours of receiving your completed song.
To request a refund, email us at support@personalize-online.com within 24 hours of delivery with your order number and reason for dissatisfaction.
After 24 Hours
Refund requests must be made within 24 hours of song delivery. After this period, all sales are final as the song has been custom-created specifically for you.
Technical Support (Always Available)
If you run into technical problems, we've got your back:
- Didn't get your email? Contact us and we'll resend it
- File won't play? We'll help troubleshoot or send a different format
- Got charged twice? We'll fix billing errors immediately
- Payment issues? We'll sort those out
For refunds or technical support, email us at support@personalize-online.com. We'll respond within 24 hours.
Intellectual Property
Personalize Online retains all rights to the service, software, and underlying technology. You retain rights to any personal information you provide. Generated songs are provided under the personal use license described above.
Privacy
Your use of our service is also governed by our Privacy Policy, which is incorporated into these terms by reference.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERSONALIZE ONLINE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
Our total liability for any claims under these terms shall not exceed the amount you paid us in the last 12 months.
Termination
We may terminate or suspend your access to our service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the service will cease immediately.
Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or website notice. Continued use after changes constitutes acceptance of new terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Contact Information
For any questions about these Terms of Service, please contact us:
- Business Name: PROSPERA ENTERPRISES
- Brand: Personalize Online
- Email: support@personalize-online.com
- Website: personalize-online.com